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Imperial Plumbing • Family Owned • Licensed & Insured

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Water Heater Maintenance, Repair, and Installation Services

Water Heater Maintenance, Repair, and Installation Services

Nowadays having hot water on demand is such a part of our daily lives that we don’t think about it much, until something goes wrong. If you find yourself in a cold shower, or are seeing what looks like rust in your water, there's likely an issue with your water heater that needs to be addressed. Sometimes it's simple (such as the pilot light is out) and you may feel comfortable fixing it yourself, other times it's probably best to get a licensed plumber involved, and we can help with that.

But if you're like us and you don't want to deal with an unexpected problem, we recommend regular maintenance and replacement of your water heater. Unfortunately water heaters don't last forever, we recommend replacement before your water heater is 10 years old to avoid unexpected issues or inconveniences. And just like with most things, performing regular maintenance on your water heater will help ensure you get the longest life out of it, and can help you catch and address any potential issues early on before they cause large amounts of damage.

Whether your water heater needs maintenance, you're experiencing issues with it, or it's time to replace it before something does go wrong, we can help!

Common Signs Your Water Heater May Need Repair or Replacement

Below are some common signs that may indicate there's a problem with your water heater or it's time to replace it. If you're experiencing any of these issues, give us a call and we'll help determine the exact problem and get you back up and running.

  • Rusty colored water or it has a metallic taste
  • What seems like air coming out of the hot side of the faucet
  • Your hot water doesn't seem to be lasting as long as it usually does
  • Your water simply won't get hot
  • Your water heater is more than 10 years old

If you're unsure how old your water heater is, there are a few different ways you may be able to determine this:

  • Check the water heater for a "Manufactured Date" sometimes this is listed explicitly.
  • Check the serial number, some manufactures will put the week and year it was manufactured in the first 4 digits. The first 2 are the year and the second 2 are the week it was manufactured, for example – if the first 4 digits are 2050, it means the water heater was manufactured the 50th week in 2020.
  • Check the manufactures website, they may have a code or app that can identify this information for you.

Our Water Heater Repair & Replacement Process

Once you've decided to get help from a licensed plumber, give us a call and we'll work with you to determine the best plan of action. We start by doing some basic troubleshooting over the phone, and will provide pricing over the phone when possible. However sometimes things require us to troubleshoot in person, and here's what you can expect from our team:

  • We start by checking the manufacture date, if the unit is too old repairing it may not be possible or may not be the most cost effective solution.
  • Then we check the items that commonly need to be replaced and preform a repair if possible:
    • Electric Thermostat
    • Electric Elements
    • Thermostat Gas Control Valve
    • Pilot Assembly
    • Thermocouple/Thermopile
    • Pressure Relief Valve
    • Dip Tube
    • Anode Rod
  • If we find that we cannot repair the unit, we will recommend replacing it.
  • If replacement is the best option we'll help you determine the best water heater to suit your needs, perform the install following plumbing codes and local city ordinances, and help coordinate with the city to get the job permitted and inspected.

Water Heater Maintenance

As we mentioned above, you may not want to wait until something goes wrong with your water heater. Most times catastrophes are avoidable by regularly maintaining your water heater or getting it replaced before it reaches 10 years of age.

We provide water heater maintenance services, but if you are comfortable doing it yourself, here are some basic things you can do to keep your water heater in good condition:

  • Flush the water heater once a year
  • Check the pressure relief valve to make sure it's functional

Checkout our Plumbing Tips page for more information on how to maintain your water heater.

Additional Water Heater Services

Sometimes your water heater may not need repair or replacement to improve it's performance. If your water heater simply isn't meeting your expectations, there's some additional equipment that can be added onto your water heater to improve your peace of mind or ensure it's covering your needs. Some add-ons we frequently recommend:

  • Installing a Leak Detection System – A device that can detect a potential leak and automatically shut off the water weather you're not at home or you're asleep.
  • Circulation Pump – A device that circulates hot water to your faucets quicker, this can be helpful when the water heater is far away from your faucets.
  • Thermal Expansion Tank – Recommend for those that have a "closed system" to help protect your home by keeping water pressure at acceptable levels.

Whether you're experiencing issues with your water heater, are ready to replace it before you see signs of a problem, or are wanting to improve your current system, give us a call today. Our experienced team is ready to help you whatever the need.

Give us a call today!

972.689.0578